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Labour and Social Welfare Wing

The Labour and Social Welfare Wing plays the role of a coordinator and facilitator by providing guidance and support for the redressal of grievances of the large number of Indian nationals residing Qatar.

Services Offered by Social Welfare Wing

The services cover a wide canvass of welfare measures including:

1. Authentication and verification of employment contracts.
2. Attestation of documents pertaining to recruitment from India
3. Counselling and assistance to Indian workers in settling disputes related to work contracts.
4. Assistance to workers in claiming legal dues relating to termination benefits.
5. Registration of death of an Indian national.
6. Assistance in follow up work with sponsors & local authorities for the earliest burial / transportation to India of mortal emains.
7. Issue of No Objection Certificate for the local burial or transportation to India of mortal remains of deceased Indian nationals.
8. Assistance to family members of Indian nationals in claiming death compensation due to accidental or other unnatural eaths.
9. Attending the Shariah Court for the settlement of death compensation claims of deceased Indian nationals who authorise the Embassy with their Power of Attorney.
10. Realisation of death compensation claims from Qatari authorities and repatriation of the same to India to the next of kin of deceased Indian nationals, through district authorities.
11. Assistance for taking up problems of a personal nature back home, of the Indian nationals in Qatar, with the authorities concerned in India for redress.

Consular Grievances Monitoring System(MADAD)

Consular Grievances Monitoring System(MADAD) has been set up for users to register grievances pertaining to the Consular Services offered by the Indian Missions/Posts Abroad.


Processing Steps

  • Click on "Register (New User)" and fill required details.
  • Click on "Activation" link sent in email (or OTP sent in SMS to Indian Mobile Holders) to activate the account.
  • Log in to the Consular Grievances Management System (MADAD).
  • Click on "Register Grievances" link to fill details of your grievances.
  • Click on "Track Grievances Status" link to view latest status and processing done on your grievance.

Instructions for Distressed Indian Maids:
Such women may carry their passports and visa copies, contact details of the employer before approaching the Embassy.

Click here to view Information on : Welfare and Protection of Indians Abroad

Contact Details of the Labour and Community Welfare Wing
Telephone Numbers: 44255706
24-hr Help-Line: 55808254,66275337
Fax Numbers: 44675399
For Labour Disputes: TS [L&CW]: TEL: 4425 5706, 55808254
For Death Compensation: TS [L&CW], Tel:44255706, Mb. 55808254 Att [L&CW]: Tel. No. 4425 5714, 33451607, Fax N. 44675399
For eMigrate System

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