Yes, this is possible. You can approach the Embassy/Consulate along with all supporting documents to enable them take up your case and follow up with the employer/sponsor to claim your dues. You can also register your complaint/grievance on the MADAD portal www.madad.gov.in ) or make a complaint against your Recruiting Agent (RA) on the e-Migrate portal. (https://emigrate.gov.in/ ). Once the claim is processed, the amount will be sent to you as per procedure.

A copy of the valid Indian Passport along with the relevant visa pages, a copy of employment contract, and the contact details of Recruiting Agent and the Employer/Sponsor abroad. It will also be useful to provide details of a close friend/relative in India, to help contact in the event of an emergency. A brief description of your grievance would also be required.

The PBBY is a mandatory scheme for all ECR category workers going to ECR notified countries. It provides coverage against accident, death and permanent disability for the insured person. The maximum sum insured under the Policy is Rs. 10 lakhs. The scheme also provides limited coverage towards hospitalization, transportation cost of mortal remains based on actuals, repatriation cover for medically unfit persons, family hospitalization in India, maternity, attendants and legal expenses. Efforts are underway to expand the scope and coverage of the scheme.

Usually, there is a clause in the contract that deals with this possibility. This would normally apply. Even where there is no such clause, it is likely that the employer may ask you to refund the cost incurred on recruiting you and bringing you to that country for employment. (towards the agent/visa/travel/medical tests, etc). The amount involved would depend on how much of the contract period you have already completed. In cases where your employer does not agree to your request, you can approach the local labour court to waive that amount or request your Recruiting Agent to intervene with the employer for a fair settlement.If you face problems in this regard, please approach the Indian Embassy/Consulate concerned for advice/assistance. You can also register your grievance on the MADAD Portal - www.madad.gov.in

It is necessary to sign a proper contract for your work, to be able to adequately protect your rights. Only a contract will help you defend your interests in the event of a dispute leading to a case at a local labour court.

The employer is not allowed to extend the contract without your consent. If the employer has done so, you can lodge a complaint at the local labour court. If you face problems in this regard, please approach the Indian Embassy/Consulate concerned for advice/assistance. You can also register your grievance on the MADAD Portal - www.madad.gov.in

No. A proper contract should be signed by both parties to be able to protect their respective rights. Unless the contract is signed by both, you will not be able to defend your interests in a labour court or in any other forum. Please ensure before you leave India that you have a proper contract signed by you and your employer.

You need to lodge a complaint with the local labour office. They normally intervene to resolve such problems.In cases where you do not get a reasonable solution, you can approach the local labour court or request your Recruiting Agent to intervene with the employer for a fair settlement. If you face problems in this regard, please approach the Indian Embassy/Consulate concerned for advice/assistance. You can also register your grievance on the MADAD Portal - www.madad.gov.in or call the Overseas Workers Resource Centre (OWRC) for assistance.

You need to file your case yourself or with the help of an attorney to be appointed by you.The Indian Embassy/Consulate can provide you an interpreter/translator to assist you in court proceedings, if required.

In cases where you need legal assistance, you may approach the Indian Embassy/Consulate. Initial legal assistance can be provided in deserving cases, where other options have been exhausted.

Wherever you are a victim of physical abuse by your employer/sponsor, and you are injured as a result of such abuse, you should lodge a complaint with the local police and insist that a medical examination be undertaken to record your condition. This will help you successfully defend your case in a court. You can also approach the nearest Indian Embassy/Consulate for assistance, or register your grievance on theMADAD Portal - www.madad.gov.in

You should lodge a complaint with the localLabour Office/Court. You should also immediately inform the nearest Indian Embassy/Consulate again to enable them to provide you the maximum possible assistance. If you are unable to leave your place of work, you can also register your grievance on the MADAD Portal - www.madad.gov.in or call the Overseas Workers Resource Centre (OWRC) for assistance.

You need to lodge a complaint with the local labour office. They normally intervene to resolve such problems.In cases where you do not get a reasonable solution, you can approach the local labour court or request your Recruiting Agent to intervene with the employer for a fair settlement. If you face problems in this regard, please approach the Indian Embassy/Consulate concerned for advice/assistance. You can also register your grievance on the MADAD Portal - www.madad.gov.in or call the Overseas Workers Resource Centre (OWRC) for assistance.

You need to lodge a complaint with the local labour office. They normally intervene to resolve such problems.In cases where you do not get a reasonable solution, you can approach the local labour court or request your Recruiting Agent to intervene with the employer for a fair settlement. If you face problems in this regard, please approach the Indian Embassy/Consulate concerned for advice/assistance. You can also register your grievance on the MADAD Portal - www.madad.gov.in or call the Overseas Workers Resource Centre (OWRC) for assistance.

You should first lodge a complaint with the local police authorities and also get in touch with the Indian Embassy/Consulate. You can also register your grievance on the MADAD Portal - www.madad.gov.in or call the Overseas Workers Resource Centre (OWRC) for assistance.

PGE will be able to help only where you have been recruited for work abroad through a licenced Recruiting Agent accredited with the PGE. If you hold a ECNR Passport and have directly negotiated your employment terms with a foreign employer who is not accredited with the PGE, it will not be possible for the PGE to intervene on your behalf. You can directly approach the labour department of the foreign country concerned and lodge your complaint with them. You can also register a grievance on the MADAD Portal - www.madad.gov.in for assistance from the Indian Embassy/Consulate wherever possible.

You need to lodge a complaint with the local labour office. They normally intervene to resolve such problems.In cases where you do not get a reasonable solution, you can approach the local labour court or request your Recruiting Agent to intervene with the employer for a fair settlement. If you face problems in this regard, please approach the Indian Embassy/Consulate concerned for advice/assistance. You can also register your grievance on the MADAD Portal - www.madad.gov.in or call the Overseas Workers Resource Centre (OWRC) for assistance.

Yes, you would normally be entitled to compensation if the death (or injury) occurred during the course of work. This would depend on the terms of your contract and the labour laws (and insurance schemes) applicable in the country of work.

Note: There may be some countries where domestic workers are not covered under any insurance scheme. In such cases, you may not be able to claim compensation. Please take care to inform yourself well on these aspects before you accept a job as a domestic worker in a foreign country.

Spouses and legal heirs can apply to the employer for compensation against the death of a worker. They can also appoint an attorney abroad to pursue their compensation claims or authorize the nearest Indian Embassy/Consulate to pursue such claims on their behalf. Kindly approach the concerned Indian Embassy/Consulate for detailed procedure/requirements. You can also register your grievance on the MADAD Portal - www.madad.gov.in

In such cases, you need to seek legal remedy through the local court.You may also approach the Implementation Cell of the Governorate/ Sultanateto press your claims. For help from the Indian Embassy/Consulate in following up your claim, you can also register your grievance on theMADAD Portal - www.madad.gov.in

• The process varies depending on the circumstances of the injury/death. The time taken to settle the compensation claim also therefore varies from case to case. It can take anything from a few weeks to a few months, depending on the complexity of the case.
• As per standard practice, the amount will be remitted by the Embassy/Consulate through the concerned District Magistrate/Collector in India. Alternatively, the amount can also be transferred by the Employer directly to the claimant.

Compensation is usually not granted in a death case not related to work. This may, however, depend on the terms of your contract/insurance and local laws. You could call the Indian Embassy/Consulate in that country or the Overseas Workers Resource Centre (OWRC) for advice in the specific circumstances that relate to you case.